Your Privacy is Our Priority
We at HanoiShuttle.com believe in keeping things simple and safe. When you book a car with us, you can trust that your privacy is protected. We are a car hire service with a driver, and our goal is to get you where you need to go without any hassle.
No User Accounts, No Stored Information
- We don’t require you to create an account. You can book your ride instantly without the need for a login or password.
- We don’t store your personal information. Once your booking is complete, we do not keep any of your details in our system. We only collect what is needed to process your request and then it’s gone.
How We Handle Your Information
We’ve made our privacy policy as simple as our service.
- Security: All payments are handled by a major third-party credit card processor. We use top-level encryption (SSL) to ensure your financial details are secure. We only keep the last four digits of your credit card for verification purposes and nothing more.
- Information We Collect: We only collect the information necessary to provide your service, such as your pickup and drop-off locations and contact details. This information is used exclusively to fulfill your request and is never shared with third parties.
- Cookies: Our website uses simple cookies to help you navigate our site. These cookies do not store any of your personal information.
- System Data: We might collect general system data like your IP address to help us improve our website, but this information is completely confidential and is used for internal purposes only.
- Email: We’ll only use your email to send you updates about your booking. We will never add you to a marketing list or share your email with anyone else.
Important Notes
While we do our best to protect your data, it’s important to remember that communication over the internet is not always 100% secure. We cannot be held responsible for security breaches that are beyond our control. Our site may also contain links to other websites, and we are not responsible for their privacy practices.
By using our website, you agree to these terms. If you have any questions, please feel free to contact us.
